FoneArena reader Anirudh is a Blackberry addict as you can see from above image he sent us. He has a shared a list of Blackberry Tips , Plans , Tariffs , Customers Support details including how to activate the Blackberry service on your handset.
Activating the service on blackberry.
1. Call helpline from your blackberry handset.
2. For registering your handset with the operator you need to send an sms eg :- airtelbb to 121.
3. An SMS will be received for which reply is mandatory eg (In Airtel):-Send bb1/bb2 for Rs 299 and Rs 899 plan respectively.
4. User will get a confirmation message that your plan has been activated .
Adding / configuring your email and messenger through Web Portal
1. Login to operator specific Portal
2. Enter username and password.. (Credentials will be provided by Customer care while creating account for your blackberry device)
3. Click on Set Up Account.
4. Enter a valid your username and password for a successful email account configuration.
5. A pop up will occur confirming you for the successful configuration.
6. Click on Help on the left panel (This is the most important step.) and a pop up will occur saying “Service Books Sent”
7. Sms will be delivered on your mobile phone confirm that your are connected to your blackberry services.
Note : 1. Messengers settings are automatically installed on your phone after configuring mails followed by clicking “HELP” , user need not to perform any special setup for that.
2. Once you change the password for any of the mail (eg if you change yahoo password )you will not receive the mail for that mail account and user need to re configure your account for that particular account (Repeat the above process 1-7 ).
Downloading Messengers (GTalk , Yahoo , Windows Live , BlackBerry Messenger )
Your new blackberry handset comes without the messengers pre installed. So we need to install it from blackberry website.
Refer to http://in.blackberry.com/services/internet/instant_message.jsp for downloading your messenger
It gives you list of all messenger compatible with Blackberry handset
Click the messenger you want and it gives you 3 options to download your messenger on handset.
Choose the option “Download through your Desktop computer as its bit faster way to download” (keep your handset connected with PC while performing this action.)
For synchronization you need to have Blackberry Desktop software on your Pc which can be downloaded from
http://in.blackberry.com/services/desktop/
You can get unlimited applications like client for Facebook , Flickr etc free from blackberry app world which can be downloaded from http://in.blackberry.com/services/appworld/
Blackberry Plans , Tariffs
Airtel | |||
Plans | Postpaid | Data | |
BlackBerry Internet ServicesBottom of Form | Rs. 249/- | 15 paise per KB | |
Rs.499/- | 500 KB* | ||
Rs.1099/- | Unlimited | ||
PrePaid | |||
BlackBerry Internet ServicesBottom of Form | Rs.1099/- | Unlimited | |
Pre and PostPaid | |||
Blackberry Personal MailBottom of Form | Rs 299/-Bottom of Form | Unlimited | |
Handsets | Curve 8900 , Bold 9000 , Curve 8520 | ||
Aircel | |||
Plans | Postpaid | Data | |
Advance Rental 6666 | Rs 6666 /- | Unlimited usage for 12 months | |
Advance Rental 4999 | Rs 4999/- | Unlimited usage for 7 months | |
Blackberry Data Plan 999 | Rs 999/- | free (local/national) & Rs 5.50 per 10 KB (international) | |
Blackberry Data Plan 499 | Rs 499/- | 500 Kb free then 10p /10 Kb (local/national) & Rs 5.50 per 10 KB (international) | |
Handsets | Curve 8310, Curve 8320, Pearl 8120, Bold 9000, Curve 9000 | ||
Idea | |||
Plans | Postpaid | Data | |
BlackBerry Internet Services | Rs.1099/- | Unlimited | |
Handsets | Curve 8520 , Curve 8820 , Storm ,Bold 9000, Curve 8900, Bold 9700 | ||
Vodafone | |||
Plans | Postpaid | Data | |
BlackBerry Prosumer Service (BBP) 1099 | Rs 1099/- | Unlimited | |
BlackBerry Prosumer Service (BBP) 499 | Rs 499/- | 500 KB free then 15p / KB | |
BlackBerry Prosumer Service (BBP) 299 | Rs 299/- | unlimited email and IM only* | |
Handsets | Bold 9000, Curve 8520, Curve 8310 ,Curve 8900 ,Pearl 8100, Pearl 8220, Storm | ||
Tata DoCoMo | |||
Plans | Postpaid | Data | |
DO 899 | Rs 899 | unlimited (International Data charged at Rs.5.5 per 10 KB ) | |
DO 299 | Rs 299 | unlimited email and IM only* (International Data charged at Rs.5.5 per 10 KB ) | |
Handsets | Bold 9000, Curve 8900, Curve 8520 | ||
Reliance GSM | |||
Plans | Postpaid | Data | |
BlackBerry Enterprise Service (BES) | Rs 899/- | Unlimited Corporate/personal mails+Internet browsing+Instant Messaging | |
BlackBerry Internet Service (BIS) | Rs 1099/- | Unlimited personal mails+Internet browsing+Instant Messaging
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Reliance E-Lite | Rs 299/- | Unlimited personal mails+Instant Messaging | |
Handsets | Curve 8900 ,Pearl 8110 |
Blackberry Customer Care / Support
Operator | Helpline | Customer portal | Email Support |
Airtel | 7070 (Airtel) / 9871427070 (Others) | http://airtel.blackberry.com | bb.support@airtel.in |
Aircel | 1255 | http://aircel.blackberry.com | BlackBerry.support@aircel.co.in |
Idea | http://ideacellular.blackberry.com | support.blackberry@idea.adityabirla.com | |
Vodafone | 55666 (Vodafone) / 99200 55666 (Others) | http://mobileemail.vodafone.in/ | bbsupport@vodafone.in |
Tata DoCoMo | 18004190121 ( toll free ) / 01166200121 (Others ) | http://tatadocomo.blackberry.com | blackberry@tatadocomo.com |
Reliance | *363 (Reliance) / 30336363 (Others) | http://reliancemobile.blackberry.com | customercare.blackberry@relianceada.com |
Feel free to tell us if any data is missing or incorrect .