ICICI Bank has launched four new mobile apps for Android and iOS platforms. These apps include, ICICI Store, Insta Banking, Video Banking and mPassbook. These would let you initiate a transaction before visiting a branch, connect with a service executive over video call and view their transactions over the last 30 days on mobile phones. It aims to offer an enhanced banking experience for its customers with these new apps.
Highlights of new apps from ICICI Bank
- ICICI Store: An app store designed to give users an aggregate view of all mobile banking applications. Facilitates easy selection, download and upgrade of the ICICI Group apps.
- Insta Banking: Aims to reduce time spent in filling up paperwork for commonly used transactions in a bank branch. Lets you process desired transactions any time, up to seven days prior to visiting the branch. When the customer visits a branch to complete the transaction, it will be executed on priority. Cash deposit, cash withdrawal, request for demand draft, updation of personal information like communication address, PAN and more can be initiated with the app.
- Video Banking: Enables the Bank’s Wealth and NRI customers to carry out a video chat with the customer care executives 24×7 from anywhere to resolve banking queries and get information related to products and offers.
- mPassbook: Helps customers to view their recent savings, credit card and PPF account transactions on their mobile phone. Receive real-time updates of transactions and also add remarks on the transactions for easy tracking. This app will show the transactions even without mobile internet services.
At the launch, Chanda Kochhar, MD & CEO, ICICI Bank, said,
We continue to leverage technology to provide a world-class banking experience to our customers. ICICI Bank has pioneered many innovative solutions for its customers like internet, mobile, Tab and Touch banking among others. With these new mobile banking applications, we will offer our customers a unique and unparalleled experience in their interactions with the Bank. These new initiatives are yet another testimony of our deep commitment to the philosophy of ‘khayaal aapka’- where we put our customers’ needs as the focal point of our business. I believe these apps will further propel the growth of mobile banking in the country.
The new apps are available for download on Google Play store and would soon be available on the Apple app store. You can get more details and download these apps from the Mobile Apps page on the ICICI Bank website.