Microsoft today announced that it uses its AI to detect which Windows 10 devices should get an update first. AI is becoming so common these days that brands are using the technology to make things easier for users, but it is slowly becoming boring at the same time as it eliminates the use of the creative side of the user.
The company says that it is seeing higher satisfaction numbers, fewer known issues, and lower support call volumes compared to previous Windows 10 releases. Microsoft started a pilot of this program during last Fall’s Creator’s Update roll out; the company has gathered types of Windows 10 devices that had good update experiences and then trained its AI model to recognise those types of devices and target them for earlier updates.
This not only improves the upgrade experience but AI also allows the updates to go faster. It also added that the April 2018 Update is officially the fastest version of Windows 10 to reach 250 million devices. This method also collects for any feedback or telemetry data and indicate if there might be any issues so that Microsoft can quickly adjust and prevent affected devices from being offered the update until we thoroughly investigate. An example of the power of AI, the company was able to detect the black screen/reboot issue within 24 hours of it first appearing.
The company today announced that it is expanding the Windows 10 April 2018 Update (1803) release broadly to make the update fully available for all compatible devices running Windows 10 worldwide.