Samsung, in partnership with Servify, has officially launched its Samsung Care+ program for Galaxy smartphone users across India. When active, the program will offer a protection plan against accidental, physical and liquid damage and also technical/mechanical failure.
The launch follows the success of a pilot program that ran in March 2020, where more than 1 lakh customers enrolled into the program. Samsung Care+ will be offered in 4 packages:
- Extended Warranty: Covers technical and mechanical failure for one year beyond the warranty period.
- Screen Protection: Covers front screen damage for one year from the plan purchase date.
- Accidental Damage & Liquid Damage (ADLD): Covers accidental front and back screen damage and liquid damage for one year.
- Comprehensive Protection: Covers accidental physical and liquid damage (including screen) and technical or mechanical failure for two years.
Care+ is automatically activated once it is purchased and claims are approved within one business hour. Samsung will offer free pick up and drop facility for their Galaxy smartphone in select locations. The price of Care+ will depend on the Galaxy smartphone that the customer wishes to purchase.
Commenting on the launch of the program, Pramod Mundra, Senior Director, Mobile Business, Samsung India said:
At Samsung, consumers are at the core of everything we do. With Samsung Care+, we are offering complete peace of mind to a wide-range of consumers looking to buy a new Galaxy smartphone. Samsung Care+ not only keeps you protected beyond the standard warranty, but also covers for all accidental damage for up to two years.