Google has announced on its Pixel Help Community portal that it’s extending the Repair Program for a “limited number” of Pixel 8 devices experiencing display issues like vertical lines and flickering.
Extended repair program for Pixel 8
Under this new program, Pixel 8 owners facing these problems can get support for up to three years from the original purchase date.
Here are Google’s eligibility criteria:
- The Pixel 8 must show a vertical line running from the bottom to the top of the display, or a display flicker.
- The device identifier (e.g., IMEI, serial number) must be confirmed by Google or an authorized repair partner as eligible for this program.
If your device qualifies, Google will provide support coverage for affected Pixel 8 devices for three years from the original purchase date. This includes one free display replacement for eligible Pixel 8 devices. Additionally:
- Any repair under this program is warranted for 90 days. The program doesn’t extend the standard warranty coverage of the Pixel 8.
- If the Pixel 8 display or cover glass is cracked or the device shows other damage, like liquid intrusion, it may not qualify for this program.
The announcement reassures Pixel 8 owners that devices not eligible for the extended program may still be covered under the standard limited warranty.
Google’s standard hardware warranty lasts one year, but the company now promises seven years of software OS and security updates for all Pixel 8 phones, including the Pixel 8a.
Announcing the updates, the Google Pixel Support Team posted:
We’re committed to ensuring you have a great experience with your Pixel. For more information on the Extended Repair Program, including additional terms and tips for getting your phone repaired, visit our Help Center.