This article is brought to you in partnership with Truetalks Community by Truecaller, a dynamic, interactive network that enhances communication safety and efficiency. https://community.truecaller.com
A whistleblower recently exposed an alarming oligopoly within the tech review industry, revealing how a cartel of five companies has monopolized digital media in the smartphone and gadget market. These entities control PR and marketing for various brands and maintain exclusive access to 30-40 top tech creators, who, in turn, influence public opinion. The cartel ensures only positive reviews reach consumers, misleading buyers into making decisions based on manipulated information.
The cartel forces brands to work exclusively with them to access influential creators, who are then required to provide overwhelmingly positive reviews. Any competitor trying to challenge their position faces unethical tactics, such as bot army attacks. The cartel also underpays these creators, coercing them into following strict guidelines that remove any negative feedback, thereby manipulating the entire tech review ecosystem.
A whistleblower email sent to digital media professionals like us and many friends in the industry, brought this malpractice to light. The email detailed the names and methods of those involved and urged the community to take action. Brands and viewers must scrutinize the authenticity of reviews on platforms like YouTube and Instagram. Awareness campaigns and demands for greater transparency in influencer marketing can help counteract this manipulation. Consumers should seek multiple opinions before making purchasing decisions and rely on more independent sources.
Highlight: “Some of the top tech influencers you trust are underpaid and coerced into giving only positive reviews. The cartel behind this controls not only which creators you see but also suppresses their competition through unethical means like bot attacks.”
Further investigation revealed that the cartel’s influence extended beyond tech reviews into other areas of consumer electronics. Brands that refused to work with the cartel found themselves unable to secure coverage from major influencers, effectively stifling their market presence. Additionally, the cartel’s bot armies have been used to artificially boost views, likes, and engagement on favored content while suppressing competitors through targeted negative campaigns. This manipulation of metrics further distorts the reality for consumers who trust the popularity of reviews as a measure of product quality.
Wired reported a serious vulnerability in Kia’s web services, which allowed attackers to remotely track vehicles. This flaw risked exposing sensitive information, such as the location of vehicles, posing not only a privacy risk but also a threat to the personal safety of Kia drivers.
Hackers exploited weaknesses in Kia’s connected vehicle infrastructure, enabling them to gain access to crucial information that could be used to track vehicle movements. This exploit highlighted a gap in automotive cybersecurity protocols, making the vehicles vulnerable to malicious attacks. The vulnerability was brought to light through an independent cybersecurity research initiative, which led to the Wired article exposing the risks. Public pressure on Kia eventually forced the company to acknowledge the flaw and work on a fix.
Kia and other manufacturers must implement more robust cybersecurity practices to protect connected vehicles. This includes regular penetration testing, firmware updates, and collaboration with cybersecurity researchers. Customers are encouraged to keep their vehicle software updated and be aware of unusual activities related to their vehicles.
Highlight: “The vulnerability was serious enough that attackers could not only track vehicles but potentially disable functions remotely if combined with other exploits—posing a significant risk to driver safety.”
Additional details revealed that the vulnerability also exposed customer information such as VIN numbers and vehicle diagnostics, which could potentially be exploited for further attacks or fraud. The lack of encryption in the communication between the vehicle and Kia’s servers made it an easy target for man-in-the-middle attacks, allowing hackers to intercept and manipulate the data being transmitted.
Star Health suffered a severe data breach when hackers exploited weaknesses in their system, leaking sensitive customer information through Telegram chatbots. This data included names, addresses, and medical details, affecting numerous individuals. Additionally, a senior official from Star Health allegedly sold customer data, adding an internal betrayal element to the breach.
Hackers used Telegram chatbots as a medium to leak stolen data, taking advantage of Star Health’s insufficient cybersecurity infrastructure. The insider misconduct involved a senior official selling data, which led to even more extensive exposure. Reports emerged when affected customers noticed irregularities and started receiving suspicious communications. The situation was further exposed when NDTV reported the insider’s involvement, followed by public outcry and a petition for compensation.
Star Health must overhaul its cybersecurity measures, ensuring a robust internal security policy to prevent insider threats. Customers should remain vigilant about unusual communications and report suspicious activities. Organizations should employ multi-layered security protocols, conduct regular audits, and ensure that employee access to sensitive information is appropriately restricted.
Highlight: “The insider selling data wasn’t just an isolated incident—it’s believed to be part of an ongoing problem within the company that has remained unaddressed for years, further compounding customer mistrust.”
Further investigation found that Star Health’s lack of employee training in cybersecurity awareness significantly contributed to the breach. The insider involved had unmonitored access to large datasets, and there were no mechanisms in place to detect unusual data access patterns. This lack of internal monitoring and employee vetting created an environment ripe for exploitation, both from within and by external hackers.
A Bengaluru executive was scammed out of Rs. 59 lakh after cybercriminals posed as professionals offering a product trial. The criminals used social engineering tactics to convince the executive that they were legitimate, ultimately persuading them to transfer large sums of money.
The scammers used highly convincing identities and provided the victim with fake product trial offers. After gaining the victim’s trust, they orchestrated the fraudulent transaction under the guise of a legitimate product trial. The scam came to light after the victim reported the incident to the police, who investigated the trail of transactions. Cybercrime authorities were able to identify some individuals connected to the scam, but investigations are ongoing.
Always verify the legitimacy of unsolicited product trials, particularly those requiring financial information. Avoid sharing sensitive details unless you can confirm the identity of the requesting party. Government agencies should also increase public awareness campaigns to educate people on recognizing social engineering techniques.
Highlight: “Scammers used genuine-looking documents and even sent follow-up emails that mirrored official communication styles, making it incredibly difficult for the victim to distinguish between legitimate and fraudulent requests.”
It was also revealed that the scammers used spoofed phone numbers and professional-looking websites to build credibility. They even set up a call center to handle any queries, making it appear as though the product trial was backed by a legitimate company. This multi-layered approach was designed to dismantle any skepticism the victim might have had, leaving them vulnerable to the fraudulent transaction.
In a new scam, cybercriminals posed as government officials to extract sensitive information from pensioners, using scare tactics like threatening to withhold pension payments. These scammers exploited the trust pensioners often have in government institutions, leading to significant financial loss.
The scammers contacted pensioners by phone, convincing them that their pension benefits were at risk unless they provided bank details and other sensitive information. They then used this data to siphon money from the victims’ accounts. After receiving multiple complaints from victims, authorities began tracing the phone numbers used in the calls and eventually uncovered a network of fraudsters specializing in scamming elderly individuals.
Pensioners should be educated about the risks of sharing sensitive information over the phone and encouraged to verify the legitimacy of such calls through trusted family members or local government offices. Community outreach programs are essential in ensuring that vulnerable populations are informed and cautious.
Highlight: “The scammers often used official-sounding jargon and referenced specific government schemes to lend credibility to their claims, exploiting the victim’s fear of losing financial support.”
Further investigation revealed that the scammers often targeted pensioners who were less tech-savvy, making it difficult for them to independently verify the legitimacy of the calls. The criminals also used stolen databases to obtain personal information, which they used to make their calls seem more credible, referencing the victim’s name, address, and even specific pension details.
A gang involved in illegal railway ticket booking was busted by the Railway Protection Force (RPF). The gang used unauthorized software to manipulate the Indian Railways booking system, securing confirmed tickets which they then sold at inflated prices.
The gang used illicit software that could bypass the legal booking system of Indian Railways. By manipulating the booking queues, they managed to acquire confirmed tickets, which they resold at premium rates to desperate passengers. The RPF’s cybersecurity unit detected unusual booking patterns, leading to an investigation that exposed the illegal software and the gang behind it. Several members were apprehended, and the unauthorized software was disabled.
The Indian Railways must strengthen its cybersecurity infrastructure to prevent unauthorized access. Travelers should use only official channels for booking tickets and report any suspicious agents offering confirmed tickets at higher rates.
Highlight: “The unauthorized software used by the gang could automatically fill in forms faster than human users, effectively beating legitimate customers to the most in-demand tickets.”
It was found that the software used by the gang had multiple modules, each designed to bypass specific security features in the railway booking system. The software also allowed the gang members to monitor booking availability in real-time and automate ticket purchasing at lightning speed, giving them an unfair advantage over regular customers. The syndicate operated across multiple states, making it a large-scale operation that required coordinated efforts from law enforcement to bring down.
Government agencies are questioning the founders of WazirX, a cryptocurrency exchange, after user accounts were compromised due to inadequate security measures. Hackers exploited vulnerabilities in the exchange to gain unauthorized access to users’ funds.
The hackers targeted weaknesses in WazirX’s security protocols, enabling them to access user accounts and withdraw funds. The decentralized nature of cryptocurrency exchanges made tracing these transactions particularly challenging. Affected users reported unauthorized transactions, prompting an investigation. Government agencies stepped in to question WazirX’s founders regarding the exchange’s lack of robust security measures, and investigations are ongoing.
Cryptocurrency users should enable multi-factor authentication on their accounts and avoid storing large amounts of funds on exchanges. Exchanges must improve their security measures to prevent unauthorized access, including conducting regular audits and employing advanced encryption technologies.
Highlight: “Security experts pointed out that simple measures like enforcing stronger password policies and educating users could have prevented many of these unauthorized withdrawals.”
Further investigation revealed that WazirX had weak account recovery processes, which hackers exploited to gain access. Additionally, many affected users had not enabled two-factor authentication (2FA), which left their accounts more vulnerable. The exchange has since promised to implement stronger security features, but the incident has highlighted the risks associated with lax security in the burgeoning cryptocurrency sector.
Several financial influencers, or “finfluencers,” came under scrutiny by SEBI for promoting fraudulent investment schemes. These influencers used their popularity on social media to attract followers into investing in dubious ventures, leading many to lose their money.
The influencers used their trustworthiness and large following to promote schemes promising high returns. They often received kickbacks for every investor they managed to recruit. Many of these schemes turned out to be fraudulent, causing financial distress to unsuspecting investors. SEBI began investigating after receiving numerous complaints from investors who had lost their savings. It became evident that several influencers were being compensated to promote these scams, resulting in regulatory scrutiny.
Investors should only take financial advice from certified professionals and verify the credentials of individuals promoting investment opportunities. Regulatory bodies should also implement stricter controls over financial promotions on social media platforms to protect consumers.
Highlight: “Some of the influencers were found to have financial ties with the very companies they promoted, undermining the credibility of their endorsements and putting investors at risk.”
It was also discovered that some influencers had used fake testimonials and manipulated performance metrics to make the fraudulent schemes appear more lucrative. In many cases, these influencers failed to disclose their financial relationships with the companies, which misled their followers into believing that the recommendations were unbiased. This lack of transparency violated existing regulations and highlighted the need for stricter enforcement and greater accountability within the influencer community.
Spoofed calls are a common tactic used by cybercriminals to trick victims into believing they are interacting with legitimate authorities or businesses. Scammers use fake caller IDs to deceive individuals into divulging personal and financial information.
Cybercriminals used international spoofed calls, masking their identity as trusted officials to steal data or money from unsuspecting victims. They often pressured victims into making hasty decisions by pretending to be from a bank or government office. The government’s new initiative to combat spoofed calls came after increased complaints from citizens who were being targeted. The system is designed to detect and block spoofed calls before they can reach victims.
Citizens should be educated on recognizing spoofed calls, and banks or government institutions must emphasize that they will never ask for sensitive information over the phone. The introduction of technology to detect and block such calls will play a crucial role in mitigating these types of fraud.
Highlight: “The new system can recognize and block not only spoofed numbers but also those linked to known fraudulent networks, providing an extra layer of security to vulnerable citizens.”
Further analysis showed that the system uses advanced algorithms to analyze call patterns and identify potential spoofing activities. It also maintains a dynamic blacklist of numbers associated with scam operations, continuously updating to keep pace with evolving tactics used by cybercriminals. The integration of machine learning allows the system to adapt to new spoofing methods, making it a significant step forward in the fight against phone-based fraud.
Conclusion
This month’s roundup of cybercrime incidents paints a grim picture of the current state of online security. From scams targeting pensioners to sophisticated hacking incidents involving major cryptocurrency exchanges, it is evident that the cybercrime landscape is evolving rapidly. Staying informed is our best defense against such threats. Remember to check back next month for another deep dive into the latest cyber threats, as we continue our mission to spread awareness and keep our community safe.