Samsung India opens its largest experience store in Gurugram

Samsung India today opened its largest Experience Store in Gurugram, located at DLF CyberHub, a prime hub for entertainment, lifestyle, and business.

Spanning 3,000 square feet, this expansive store offers visitors a firsthand look at Samsung’s advanced mobile devices and connected technology offerings.

Immersive Experience Zones

Strategically placed in one of Gurugram’s busiest areas, the store is designed for the city’s tech-savvy community. It features interactive zones where visitors can experience Samsung’s flagship smartphones, wearables, audio devices, and the SmartThings ecosystem.

Experience Store Offerings Include:
  • Personalized Customer Support and Expert Guidance: The store emphasizes personalized engagement, with Samsung’s experts on-site to guide visitors. They help customers explore the latest products and identify tailored solutions suited to their specific needs and lifestyle preferences.
  • Learn @ Samsung Workshops to Expand Skills: Enhancing the interactive experience, Samsung’s ‘Learn @ Samsung’ initiative offers workshops covering relevant topics such as AI, doodling, photography, fitness, and productivity. These sessions are designed to educate and engage, helping visitors explore their interests and build skills with the help of technology.
  • After-Sales Service and Home Service Convenience: The store also functions as an after-sales service point for Samsung smartphones, with the added convenience of booking home service calls for Samsung consumer electronics products, creating a one-stop solution for purchases and aftercare.
Special Offers for Visitors

To mark the opening, Samsung has rolled out special promotions for early visitors. The Galaxy Fit3 is available for Rs. 1,999 with select Galaxy purchases, and customers will receive double SmartClub points on all transactions.

Samsung invites technology enthusiasts and shoppers to explore the new Experience Store, offering the latest in mobile technology, personalized services, and connected solutions aimed at delivering a premium and innovative experience.

Speaking about the new store, Sumit Walia, Vice President, D2C Business, Samsung India, said,

Our new Experience Store at DLF CyberHub represents a major milestone in Samsung’s efforts to bring advanced, seamlessly-integrated technology closer to consumers. This store is more than just a retail space; it provides a vision of the future of connected living, where our SmartThings ecosystem and mobile experiences come together to enhance everyday life.

Building on the success of our experience stores nationwide, this CyberHub location aims to elevate customer engagement through hands-on demonstrations, personalized consultations, and immersive zones showcasing our latest innovations. We invite consumers to discover and experience the cutting-edge technology that is redefining how we live, work, and connect.


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