vivo India has issued a detailed advisory underscoring the importance of appropriate screen protection for its advanced smartphones. The company emphasized that innovations such as infinity displays and curved screens enhance both aesthetics and functionality.
However, these designs necessitate specialized protection. vivo noted that not all screen protectors are compatible with its edge-to-edge displays, and improper installation or low-quality protectors can lead to functional issues.
Risks of Using UV Glue-Based Screen Protectors
vivo cautioned against using UV glue-based tempered glass protectors, particularly for curved screens, due to the following potential risks:
- Audio Interference: UV glue can block the speaker hole, resulting in reduced sound output or audio distortion.
- Button Malfunction: Glue seepage may cause side buttons to stick or malfunction.
- Air Bubbles: Improper application might allow glue to seep into sensitive areas, leading to noise interference or button faults.
- SIM Tray Damage: Glue can seep into the SIM tray, causing it to become stuck and compromising water resistance by damaging the sealing ring.
- Aesthetic and Material Damage: UV glue can damage the leather battery cover, resulting in bulging or peeling, and may also affect the camera frame, causing wrinkles or the peeling of paint.
vivo clarified that damage caused by improper application or unauthorized personnel is not covered under warranty. Such protectors can also negatively affect touch sensitivity and sound quality while risking damage to essential components.
Recommendations for Screen Protection
To ensure the safety and longevity of vivo smartphones, the company offers the following recommendations:
- Use Original Protective Films: vivo’s original screen protectors, available exclusively at authorized service centers, are custom-made for each model to ensure a precise fit that maintains both performance and aesthetics.
- Precautions for UV Glue Protectors: When using tempered glass with UV adhesive, it is crucial to use a sealing film to protect sensitive areas, including the receiver, buttons, speaker, SIM tray, and microphones. The sealing film should be removed after the screen protector is applied.
- Warranty Limitations: Damage caused by non-vivo protectors or installations performed outside authorized service centers will not be covered under warranty. Using high-quality, model-specific protection extends the device’s lifespan.
- Expert Service Support: vivo’s trained service engineers are available to assist with screen issues and provide professional guidance.
vivo’s Commitment
vivo encourages users to make informed decisions about screen protection to preserve their smartphone’s performance and aesthetics. The company reaffirmed its commitment to delivering a seamless user experience while ensuring its devices remain functional and visually appealing over time.