Zoom Communications, Inc. has announced the availability of its Zoom Phone service in Chennai, within the Tamil Nadu Telecom Circle. This launch follows the service’s introduction in the Maharashtra Telecom Circle (MHTC) in October 2024 and represents a further expansion of Zoom’s telephony offerings in India.
The company aims to provide telephony solutions to both multinational corporations operating within India and domestic businesses. Zoom Phone offers inbound and outbound calling via the public switched telephone network (PSTN), allowing businesses to potentially replace traditional PBX systems and consolidate communications onto the Zoom platform.
A key feature of Zoom Phone is its integration with Zoom AI Companion, Zoom’s generative AI assistant. Included with paid Zoom accounts, AI Companion provides features such as post-call summaries, voicemail prioritization, and voicemail task extraction. These tools are designed to enhance productivity and streamline workflows.
Zoom Phone also integrates with Zoom Workplace, other business applications, and various hardware providers. Zoom emphasizes the platform’s security, scalability, and user-friendly interface, catering to both local companies and multinational corporations.
Commenting on the launch, Velchamy Sankarlingam, president of product and engineering at Zoom, said:
We are excited to bring Zoom Phone to Chennai, one of India’s most vibrant technology business hubs. The city’s thriving ecosystem of local and global enterprises will benefit from the simplicity, scalability, and AI-first capabilities that Zoom Phone delivers. India is a critical market for us, and the availability of Zoom Phone in Chennai reflects our commitment to delivering local solutions with global standards.
Sameer Raje, general manager and head of India & SAARC region at Zoom, said:
We are thrilled to launch Zoom Phone in Chennai following the strong interest we’ve seen since our successful rollout in Maharashtra Telecom Circle. With its AI-first features and seamless integration, Zoom Phone empowers businesses across industries to unify communications, enhance collaboration, and deliver exceptional customer experiences, redefining workplace collaboration in India.