Bharti Airtel has announced a partnership with quick commerce platform Blinkit to offer SIM card delivery to customers within ten minutes. This service, a first for a telecommunications provider in India, is currently operational in 16 cities.
The collaboration aims to expedite the process of obtaining a new SIM card. Customers can receive their SIM cards at their doorsteps for a convenience fee of Rs. 49. The service supports both postpaid and prepaid plans, as well as Mobile Number Portability (MNP) for customers switching to the Airtel network.
Activation of the SIM card is facilitated through Aadhaar-based Know Your Customer (KYC) authentication. Customers are provided with an online link and an activation video to guide them through the process.
Airtel customers can access support through the Airtel Thanks App. New customers can contact a dedicated helpline. The SIM card must be activated within 15 days of delivery.
The service is currently available in the following 16 cities:
- Delhi
- Gurgaon
- Faridabad
- Sonipat
- Ahmedabad
- Surat
- Chennai
- Bhopal
- Indore
- Bengaluru
- Mumbai
- Pune
- Lucknow
- Jaipur
- Kolkata
- Hyderabad
Airtel has indicated plans to expand the service to additional cities and towns in the future.
Commenting on the partnership, Siddharth Sharma, CEO – Connected Homes and Director of Marketing, Bharti Airtel said:
Simplifying customer lives is central to everything we do at Airtel. Today we are thrilled to partner with Blinkit for 10-minute SIM card delivery to customers’ homes across 16 cities and in due course of time we plan to expand this partnership to additional cities.
Albinder Dhindsa, Founder and CEO of Blinkit, said:
To save customers time and hassle, we’ve collaborated with Airtel to deliver SIM cards directly to customers in select cities, with delivery in just 10 minutes. Blinkit takes care of the delivery, while Airtel makes it easy for customers to complete self-KYC, activate their SIM, and choose between prepaid or postpaid plans. Customers can also opt for number portability, all at their convenience.