Lava International today announced a special consumer offer for its customers ahead of this festive season. Under this offer, those who purchase a Lava mobile phone, either a feature phone or a smartphone between September 15, 2016 and November 15, 2016 will be entitled to avail a one-time mobile screen replacement.
“The offer is applicable only in case of any mobile screen breakage within 365 days from the date of purchase (6 months for Bond series), for purchases made during the offer period,” said Lava.
In case of mobile screen breakage, customers need to visit any Lav authorized service centre in person to avail this offer. Customers must possess original proof of purchase, identity proof and a valid contact number. For availing replacement of mobile screen under this offer, customers need to pay labor charges of Rs.250 for smartphones and Rs.150 for feature phones.
Lava says that it has over 1,25,000 retailers and 950 service centers, including remotest parts of country such as in Leh region as well in Andaman & Nicobar Island.
Commenting on the offer Navin Chawla, Chief Operating Officer, Lava International Limited said:
As our consumers look forward to the upcoming festive season, it’s an exciting time for us as well, to be a part of their celebrations. This offer, we are sure, will add value to their festivities and help them get more out of their purchase. We recognize that people spend considerable amount of money to buy mobile phones, and are always concerned about high screen replacement costs in case of accidental damage. This offer will give our consumers some peace of mind and will enable them to fully utilize their devices’ potential. This is another way to let our consumers know that they can rely on us and that LAVA, as a reliable brand, will never let them down.